Privacy Policy for AqarStake

last updated on 10/11/2024

Welcome to AqarStake Services. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you use our website and services.

Introduction

Welcome to AqarStake. Your privacy is very important to us. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our website, mobile app, and services. By accessing or using AqarStake, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Data: Name, National ID/Iqama number, date of birth, nationality.

• Contact Information: Email address, phone number, address.

• Financial Information: Bank account details, payment records, investment transactions.

• Platform Usage Data: Login details, device information, IP address, cookies, browsing activity.

• Documents for Compliance: Proof of identity and residence as required by the Capital Market Authority (CMA).

2. How We Use Your Information

We use the information collected to:

• Register and verify your account (KYC process).

• Facilitate property investments and transactions.

• Distribute rental income and investment returns.

• Provide customer service and respond to inquiries.

• Ensure compliance with Saudi laws and financial regulations.

• Send important updates, announcements, and offers.

• Improve platform performance and user experience.

3. Data Sharing & Disclosure

• We do not sell or rent your personal data.

• We may share your information with:

  • Banks, payment gateways, and financial institutions.

  • Developers and property managers (limited information necessary to complete investments).

  • Legal advisors, auditors, and regulators (when required by law).

• Data is disclosed strictly under confidentiality and compliance agreements.

4. Data Security

• We use encryption, firewalls, and secure servers to protect your data.

• Access to your personal data is restricted to authorized employees and partners.

• Despite our efforts, no system is 100% secure; users accept some inherent risks.

5. Cookies & Tracking

• AqarStake uses cookies and similar technologies to enhance your browsing experience.

• Cookies help us analyze traffic, remember user preferences, and improve services.

• You may disable cookies in your browser, but some features may not function properly.

6. User Rights

As a user, you have the right to:

• Access your personal information.

• Request correction of inaccurate data.

• Request deletion of your data (subject to legal and regulatory obligations).

• Withdraw consent to data processing where applicable.

• File a complaint with the Saudi Data & AI Authority (SDAIA) or relevant regulator.

7. Data Retention

• We retain your personal information only as long as necessary to provide our services and comply with legal obligations.

• Once retention is no longer required, we securely delete or anonymize your data.

8. International Data Transfers

• Data is stored in secure servers within Saudi Arabia.

• If data is transferred internationally, we ensure adequate protection as per applicable laws.

9. Changes to Privacy Policy

• We may update this Privacy Policy from time to time.

• Updates will be published on our website with a revised effective date.

10. Contact Us

For inquiries about this Privacy Policy, please contact us at:
📧 privacy@aqarstake.com
📍 AqarStake HQ, Riyadh, Saudi Arabia